Novotel Makassar Grand Shayla, Makassar | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Jalan Charil Anwar N 28, Makassar, Indonesia

Novotel Makassar Grand Shayla, a 3.5-star eco-friendly hotel in the business district, features an outdoor pool with sea views, spa center, and fitness facilities. The property offers concierge services, complimentary babysitting, and a ballroom accommodating 500 guests.

Modern Room Amenities

The Novotel provides bright rooms equipped with flat-screen TVs, cable channels, and minibars. Select units offer executive lounge access, sea views, and separate seating areas.

Diverse Dining Options

Square Restaurant serves authentic traditional and international cuisine. The bar features relaxing music, while guests receive hygienic breakfast service.

Wellness and Business

The hotel features a spa center with massage services and an outdoor swimming pool. A 24-hour front desk, business center, and fitness facilities ensure guest convenience.

Central City Location

Novotel Makassar Grand Shayla sits 15.5 miles from Sultan Hasanuddin International Airport. Mall Ratu Indah, Mall Panakkukang, and Losari Beach Platform are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

305 sq. feet

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

335 sq. feet

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

335 sq. feet

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Makassar5000 ft

Airports

Sultan Hasanuddin International (UPG) 13.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Room

The hotel room I stayed in was very comfy and well-designed, featuring a beautiful view of the city. The bathroom was modern, and the king-size bed was incredibly comfortable with generous pillows, making my stay very relaxing.

Bobby123. USA, 2024-03-15Read full review on

Delicious Breakfast

I truly enjoyed the breakfast selection at Novotel Makassar. Every day there was a variety of local dishes alongside Western options. The traditional food corner was a wonderful touch to experience the local cuisine, and the presentation was always fresh and inviting.

Malcolm456. UK, 2024-04-06Read full review on

Beautiful Rooftop Lounge

The new executive lounge on the 12th floor offered amazing panoramic views of the Makassar Bay. It was a great place to unwind after a busy day, and the atmosphere was enhanced by the friendly staff who made my experience nice.

Mary789. Canada, 2024-04-20Read full review on

Great Entertainment Options

The media options in the room were excellent, including a wide selection of TV channels such as HBO. I appreciated the quick assistance from the staff in resolving minor reception issues, making my downtime enjoyable.

Fred321. Australia, 2024-05-10Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Locker room
Elevator

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Garden area
Leisure/ TV room
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Charil Anwar N 28, Makassar, Indonesia

Map view

street view

Jalan Charil Anwar N 28, Makassar, Indonesia

City landmarks

Maloku

Losari Beach Platform

2100 ft

Ujung Pandang Street

Benteng Port Roterdam

3900 ft

Beach

Losari Beach

2100 ft

Cemetery

Tomb of Prince Diponegoro

4500 ft

Church

Sacred Heart Cathedral

2000 ft

Jl. Penghibur No.289 Losari

Mosque Amirul Mukminin

3500 ft

Museums

Museum Kota Makassar

2700 ft

Jl. Jend. Sudirman

Mandala Monument of West Irian Liberation

2600 ft

Museums

La Galigo Museum

3700 ft

Mosque

Masjid Amirul Mukminin

3500 ft

Island

Kayangan Island

3800 ft

Jl. Gunung Salahutu II no. 11

Girinaga Temple

2900 ft

Jl. Somba Opu No.57

Panlos

2900 ft

Jl. Somba Opu No.39-57

Anjungan Toraja Mandar Pantai Losari

2900 ft

Beach

Anjungan City Of Makassar

3800 ft

Bulu Tana

Takapala Waterfall

1.3 mi

Ketemu Jodoh Waterfall

1.0 mi

Mosque

Great Mosque of Makassar

1.3 mi

Oleh oleh Khas Makassar

1.1 mi

Jl. Sulawesi No.41

Vihara Ibu Agung Bahari

4200 ft

Lanjukang Island

1.0 mi

Mall

Mall Ratu Indah

1.0 mi

Amusement & Theme Parks

Trans Studio Makassar

1.9 mi

Port of Makassar

1.1 mi

Mosque

Al-Markaz Al-Islami Mosque

1.4 mi

Jalan Korban 40000 Jiwa

40,000 Victims Monument Life

1.4 mi

Island

Pulau Laelae

1.5 mi

Northern Makassar

Paotere Harbor

1.9 mi

Nearby

Jln. Jendral Sudirman

Monumen Mandala

1200 ft

Jl. Sultan Hasanuddin

Tiger park

2000 ft

Restaurants

Warung Cobek-Cobek

1400 ft

Jln. Sawerigading no. 10

Sop Konro Karebossi

2500 ft

Jl. Gunung Lompobattang no. 41

Ayam Goreng Sulawesi

500 ft

Jl. Sultan Hasanuddin No.17

Waroeng Kalima

100 ft

Jl. Sultan Hasanuddin no. 32

Bistropolis

900 ft

Jl. Sultan Hasanuddin No. 18 A-B

New Dinar Seafood

1500 ft

Jl. Lamadukelleng no. 26

Lae Lae

1700 ft

Jln. Datu Museng 8

Ayam Goreng Sulawesi Ibu Tini

2800 ft

Jl. Lampobatang no. 11

Reviews and Ratings

Feedback from previous guests about their experience.

88%

enjoyed the hotel and would happily return

8.8/10

Great

Rooms

8.6

Location

9.4

Service

9.8

Dining

7.6

Steve

United States of America, January 2025

8.6/10

I had a wonderful stay at the hotel, enjoying a warm welcome and excellent service throughout my visit. The rooms were clean and offered a nice view, adding to the overall experience. While breakfast had decent options, it could use some improvement in variety. The location was very convenient, making it easy to explore the city.

Rooms

9.0

The rooms were clean, comfortable, and provided a lovely view of the Monument.

Service

10.0

The service was exceptional, with staff always willing to assist and ensure comfort. They were attentive and made my stay very enjoyable.

Location

9.0

The hotel is centrally located, making it easy to access shopping malls and local attractions.

Dining

7.0

Breakfast had a decent selection, but it would benefit from a bit more variety to cater to different tastes.

Facilities

8.0

General facilities were good, but a clothes line and iron board would be a great addition for longer stays.

Bradley

United States of America, November 2024

8.8/10

My stay at the hotel was wonderful! The room was well-decorated and had this absolutely comfortable bed, making it a perfect retreat. The staff went above and beyond, especially with how they helped me navigate the area and arranged all the transport I needed. However, I did find the breakfast options could use some improvement in taste and variety. Overall, it's a solid choice with a few areas that could be better!

Rooms

10.0

The room was beautifully decorated and very comfortable, with a stunning view of the Monument.

Service

9.0

The service was top-notch, particularly from staff like Mercy who went out of her way to assist me.

Location

9.0

The hotel is situated in a central area, close to shopping malls and other attractions, making it very convenient.

Dining

7.0

The breakfast was good but had room for improvement in both variety and taste.

Facilities

9.0

The hotel had excellent amenities, including a lovely executive lounge that was perfect for relaxation and work.

Robert

United States of America, October 2024

9.2/10

My stay at Novotel Makassar was absolutely delightful! The services provided by the staff were top-notch, and it really felt like they went out of their way to make our experience special. I was particularly impressed by the comfortable room and the amazing breakfast spread. However, the pillow could use a bit of softness, and there were a couple of guests not adhering to the mask policy, which was concerning for cleanliness and safety. Overall, a fantastic place for a relaxing holiday!

Rooms

9.0

The room was spacious, clean, and had a lovely refreshing smell that made it so relaxing. It was a great place to unwind, although I did notice the corners of the carpet could have been cleaner.

Service

10.0

The service here is fantastic! The staff was incredibly professional, always ready to assist and greet us with a smile. They truly made our stay memorable.

Location

10.0

The hotel is located in a strategic area that makes it easy to explore the city. It's near various attractions, which was a huge plus for us.

Dining

8.0

Breakfast was a highlight with plenty of choices, though I felt that the variety of traditional Sulawesi dishes could use some enhancement.

Facilities

9.0

The hotel offers fantastic amenities, including a beautiful pool area, which was a great place to relax after a day of activities.

Robert

United States of America, September 2024

7.8/10

I had a decent experience staying at this hotel. The spacious rooms and great service definitely stood out during my visit. However, the cleanliness of the rooms could have been better, especially in the corners, and I felt the price was a bit high for the value received. Overall, it’s suitable for business travelers but may not be ideal for couples looking for a more upscale experience.

Rooms

6.0

The rooms were spacious but not as clean as I had hoped, especially in the corners.

Service

10.0

The service was excellent, with team members like Mercy and Elma going the extra mile to ensure my comfort.

Location

9.0

The location was convenient, right in the heart of the city and close to shopping areas, making it easy to get around.

Dining

7.0

Dining options were decent, with a good variety, but nothing particularly memorable.

Facilities

7.0

The hotel had good facilities, although they felt somewhat basic for a 4-star rating.

Paul

United States of America, September 2024

9.6/10

My stay at Novotel Makassar was truly unforgettable. This hotel feels like a second home, thanks to the attentive staff and luxurious amenities. The rooms are impeccably clean and the views from the higher floors are stunning. The only hiccup was the firmness of the pillows, which might not suit everyone. Overall, the value for money is fantastic, especially considering the exceptional breakfast spread and thoughtful surprises like a birthday cake for my son.

Rooms

9.0

The rooms were spacious, clean, and offered breathtaking views of the city. However, I found the pillows a bit too firm for my liking.

Service

10.0

The service was outstanding, with staff going above and beyond to accommodate our needs, especially during our son's birthday celebration.

Location

10.0

The location is very convenient, right in the heart of Makassar, making it easy to explore the city.

Dining

9.0

The breakfast buffet was impressive with a wide variety of options, all well-presented and hygienic.